Our one physical shop: 8912 Sepulveda Blvd, North Hills, CA 91343. Call (818) 448-8882 to confirm an appointment or vehicle receiving arrangements.
Choose your real starting point in Northridge
Published Los Angeles city addresses identify Northridge locations in 91324 and 91325, while California State University, Northridge publishes its campus address in 91330. This guide covers planning from either a neighborhood address or the university campus.
Set your destination to 8912 Sepulveda Blvd, North Hills, CA 91343. If you will leave from CSUN, work, or another stop, use that actual origin when checking directions. A campus mailing address or the center of a ZIP code may not match the place where your car is parked.
Separate a calendar deadline from a repair estimate
Tell the shop about fixed commitments before arranging a visit: a class schedule, a shift, an upcoming trip, or a day when someone can help with transportation. Ask what can be assessed at the first appointment and whether you should expect to leave the vehicle.
A desired pickup date is useful information, but it does not establish the work required or confirm a completion date. An inspection, a repair plan, needed authorizations, and the actual scheduling discussion come first. Keep an alternate transportation plan for commitments that cannot move.
Capture the damage while the details are fresh
If you discover damage after returning to a parked car, record what you can safely observe without guessing when it occurred. Keep wide photos showing the affected side, closer photos of the damage, and your own notes about what you noticed. Preserve the original images when sharing copies with the shop or an insurer.
At the assessment, distinguish a cosmetic concern from any change in how a door, light, wheel area, or other part appears or functions. Do not assume a small visible mark describes the whole impact. Ask about a collision inspection when appropriate, or whether a paintless dent assessment is suitable and available for a localized dent.
Keep documents accessible away from the vehicle
Bring the vehicle details and any estimate or claim correspondence already received. Save the shop's contact information somewhere you can access without returning to the car. If a family member manages the claim while you use the vehicle, agree on who will communicate with the shop and who can authorize work.
Ask your insurer about policy and transportation questions directly. The repair conversation can identify what information is needed, but it cannot make a coverage decision for your insurer. Keep the claim reference with the documents rather than relying on a text message that only another person can access.
Confirm drop-off and pickup before leaving
Call (818) 448-8882 to arrange the visit. Listed hours are Monday–Friday: 9:00 AM–5:00 PM; Saturday: 12:00 PM–5:00 PM; Sunday: Closed. Confirm current hours and appointment availability before fitting a trip between classes or shifts. There is one First Choice shop in North Hills, not a campus or Northridge branch.
If leaving the vehicle, remove the study materials, work items, and other belongings you will need. Agree on your ride home separately. For pickup, wait for a readiness confirmation before heading out, and ask about the handover arrangements if another person will collect the car. A vehicle requiring transport should have an agreed receiving appointment before dispatch.
Questions, answered.
Does the Northridge guide include CSUN's 91330 address?
Yes. It includes Northridge postal searches for 91324 and 91325 plus the university's published 91330 campus address. Use the actual location of your vehicle when planning directions to the North Hills shop.
Can I leave my car while I am in class or at work?
Discuss that plan with the shop before arrival. Confirm whether a vehicle drop-off is arranged, what authorizations are needed, and how you will travel onward. An estimate request alone does not reserve a repair slot.
Is the shop affiliated with CSUN?
No university affiliation is claimed. The campus address is included only to help people starting in Northridge plan a visit to the North Hills shop.
Sources & further reading
Keep planning your repair
Let’s talk about your vehicle.
Every repair starts with the details. Tell us what happened, and contact the shop to confirm the right next step for your vehicle.
Request an estimate