North Hills 91343: planning your body shop visit

Use the shop address as your destination

First Choice Collision Center is at 8912 Sepulveda Blvd, North Hills, CA 91343. This is the physical shop for every neighborhood guide on this site. North Hills addresses use 91343, including the city's Mid-Valley library; a ZIP search helps identify the area, but your navigation destination should be our complete street address.

Before setting out, call (818) 448-8882 to explain what happened and confirm the type of visit. An estimate appointment, a repair drop-off, and a vehicle pickup require different arrangements. If someone else is driving you home, share the shop address with them too.

Make the first conversation useful

Have the vehicle year, make, model, and a short description of the damage ready. Explain whether the damage followed one incident or whether there are older dents or scratches you would also like assessed. That distinction gives the conversation a clear starting point without treating unrelated damage as one repair.

If it is safe to take photos, include a view of the whole affected side and closer views of each damaged area. Keep the originals. Photos help describe the concern, but an estimate request does not establish the full repair scope or confirm that the vehicle is safe to drive.

Ask what kind of assessment your damage needs

For collision damage, point out changes you noticed after the incident, including a panel that no longer lines up or a door that does not operate normally. Describe the observation instead of trying to diagnose it. The shop needs to inspect the vehicle before deciding what work is appropriate.

For an isolated dent, ask whether a paintless repair assessment is appropriate and whether that service is available for your vehicle. A small dent does not automatically qualify. If your concern is scratched or damaged paint, explain which panels you want evaluated and any earlier repairs you know about.

Separate the estimate from the repair drop-off

Confirm whether you are expected to remain with the vehicle or leave it at the shop. If a repair drop-off is arranged, ask what authorizations and keys are needed, remove personal belongings you will need, and plan your trip home. Do not assume an estimate visit reserves a repair start date.

For an insurance claim, keep the claim number, insurer's contact details, and any existing estimate together. Tell the shop what has already been submitted or reviewed. Ask the insurer directly about coverage or transportation benefits rather than assuming a repair appointment includes a rental vehicle.

Confirm receiving arrangements and opening hours

Listed hours are Monday–Friday: 9:00 AM–5:00 PM; Saturday: 12:00 PM–5:00 PM; Sunday: Closed. Call before visiting to confirm current hours and availability, particularly for a Saturday visit or a holiday. A posted closing time does not establish the latest possible arrival for an assessment.

If the vehicle needs transport, confirm that the shop can receive it before arranging delivery. Give the transport provider the complete address and the agreed receiving instructions. Do not assume after-hours vehicle storage or a key drop is available. If you are unsure whether the vehicle can be driven safely, seek qualified help before moving it.

Questions, answered.

Sources & further reading

• Los Angeles Public Library: North Hills postal address

Keep planning your repair

• Collision repair: preparing for an assessment
• Paintless dent repair: suitability and availability to confirm
• Insurance claim guides and checklists
• Look up a nearby ZIP code
• Shop contact details and current listed hours

Let’s talk about your vehicle.

Every repair starts with the details. Tell us what happened, and contact the shop to confirm the right next step for your vehicle.